Last updated: September 20, 2026
We want you to love your Amyan Art press-on nails. If something is not right, here is how returns and refunds work.
Return window
You have 7 days from the day your order is delivered to ask for a return or to report a problem with your order.
What can be returned
- Unopened sets: sets that are unused, unopened and in their original packaging can be returned for a refund.
- Opened or used sets: because press-on nails are a personal hygiene item, we cannot accept returns of sets that have been opened, applied or used.
- Defective, damaged or wrong items: if your order arrives damaged, defective or is not what you ordered, we will send you a free replacement or refund you, whichever you prefer. Please email us within 7 days of delivery with your order number and a clear photo of the problem.
How to start a return
- Email us at support@amyanart.com within 7 days of delivery with your order number and the reason for your return.
- We will reply with return instructions and the return address. Please do not send items back before we have replied.
- Pack the unopened set securely in its original packaging and send it back with a tracking number.
Return shipping
For change-of-mind returns, you are responsible for the cost of return shipping. If we made a mistake or the item is defective or damaged, we will pay for the replacement or the return shipping.
Refunds
Once we receive and check your returned set, we will email you to confirm. Approved refunds go back to your original payment method, usually within 5 to 10 business days. Original shipping fees are not refunded unless we made a mistake.
Cancellations
If you need to change or cancel an order, email us as soon as possible. We can only make changes before your order has shipped.
Sale items
Items bought on sale or with a discount code follow the same rules. Refunds are for the amount you paid.
Contact
Questions? Email us at support@amyanart.com.